Home » Categories » Remark Web Survey » Error Codes

Session Expired error when Submitting a Web Survey

The following error can appear when submitting responses to a web survey:

Session Expired
Module:  RWS5
Line: 1437
Details:  The current session has expired due to a form submittal.

Each time respondents submit a form, they are tracked by a unique ID, or UID. This UID allows them to go backwards and forwards, pause the form, etc., by keeping track of their responses. If the form is reloaded on the same computer, there is a chance that the UID is still present in the URL.

This error can be caused when the respondent uses the browser's forward and back buttons for navigation within a web form. Refreshing the web page will remove the UID and start a new session. In addition, include Back buttons on your web form and caution your respondents not to use the web browser's forward and back buttons for navigation, as this can throw off page submission.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error Using ODBC to Connect to Excel in the Password Builder
Viewed 2654 times since Tue, Aug 5, 2014
Error #481, Invalid Picture when Inserting an Image into a Remark Web Survey Form
Viewed 3140 times since Tue, Aug 5, 2014
Error #-2147467259 Operation Cannot be Completed. Method ~ of Object ~ Failed
Viewed 8068 times since Fri, Aug 29, 2014
Internal Server Error when Accessing the Administration and/or Data Collection Scripts
Viewed 2411 times since Tue, Aug 5, 2014
Image Appears as Broken Link in Remark Web Survey
Viewed 2288 times since Tue, Aug 5, 2014
404 File Not Found Error when Accessing the Admin Control Panel from the Designer Component
Viewed 4210 times since Tue, Aug 5, 2014
Error #2147023898 - Invalid Access to Memory Location
Viewed 8704 times since Fri, Aug 29, 2014
Error #1935 Installing Software
Viewed 5667 times since Fri, Aug 29, 2014
File in Use Error when Connecting to an Access/Excel 2010 File
Viewed 2485 times since Tue, Aug 5, 2014
Error #2147467259 – Record is Too Large
Viewed 9872 times since Fri, Sep 5, 2014