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This Program Has Stopped Working Message when Starting Remark Web Survey

In July 2011 Microsoft released a Windows 7 security update that causes an error to appear when opening Remark software.  This error states:

This Program Has Stopped Working

If you receive this error after installing this Windows 7 security update, you need update from Remark Support. Please do not uninstall the software. Contact support@gravic.com and in your inquiry, please send us the date listed for your Rws50.exe file, which is typically found in C:\Program Files (x86)\Gravic\Remark Web Survey 5. We will then send you a hot fix for the problem.

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